5 Principals for No Fault Discussions

5 Principals for No Fault Discussions

You can create more peace in every conversation you have. Too often fault and blame about the past gets in the way of successfully resolving conflicts, especially when there is a lot of emotion involved. Here are five tips to…

9 Tips To Help Your Child Adjust to Separation

9 Tips To Help Your Child Adjust to Separation

When a family breaks up it is an anxious time for any parent. You’re struggling with your own personal pain and sadness when a relationship ends. Your children are also going through these same experiences, often without the language or…

Customer Service Under Duress

Customer Service Under Duress

Creating a culture that is conducive to dealing with difficult and demanding people To create a culture like this, your frontline and legal professionals must be able to deal with stressful situations with the confidence that they can manage emotionally…

Irrationally Yours

Irrationally Yours

In the real world, we can all be a little difficult and demanding at times when worried, stressed, or feeling defensive. We can fall victim to our strong reactions, difficult emotions and the subsequent irrational thinking that leads us to be…

Are You an Emotion Coach?

Are You an Emotion Coach?

Your children’s emotions are not always easy to read and sometimes might be puzzling. Children often lack the words to explain their feelings and may have difficulties telling you about what’s troubling them. Here’s how you can help your kids…