Impolite, Insolent and Improper – Don’t Ignore This!

Impolite, Insolent and Improper – Don’t Ignore This!

Ignoring workplace incivility is a costly risk to your business Wikipedia describes workplace incivility as “… low-intensity [aberrant] behaviour with ambiguous intent to harm the target. Uncivil behaviours are characteristically rude and discourteous, displaying a lack of regard for others”. You might…

The 3 Essentials for Conflict Confidence with Difficult People

The 3 Essentials for Conflict Confidence with Difficult People

Keep your observation objective, remain curious and manage your connection during conflict situations with difficult and controlling people. These 3 skills are the foundations for confidence in highly challenging relationships. Step Back & Observe Everyone has their own preferred story…