Blogs

The Skills of Conflict Confidence© – Manage Difficult Emotions

We must address our discomfort with difficult emotions like anger, envy, resentment and revenge to effectively manage conflict. We create trouble by lacking the skills· ... to confront with patience, insight and imagination the many problems that we face in our...

How much Rudeness is Tolerated in Your Workplace?

Is unnecessary rudeness tolerated in your workplace? Have you ever been shouted at during a meeting? Repeatedly been ignored, interrupted or criticised by a colleague? Had your opinions or concerns brushed off or dismissed because of your gender, status or work role?...

Tips to Survive Your Family this Christmas!

The pressure of feeling that you need to get everything right for this one day, or that you have to manage a diary full of work, business and family events; catch-ups with friend and relatives; remembering to be mindful of alcohol and calorie consumption, can lead to...

Navigating Family Relationships and Business Challenges: 6 Signs It’s Time for Coaching

Managing the different stresses, strains, and perceptions between personal relationships and business partnerships in a family (or value-driven) business can be challenging. It is not uncommon to find yourself stumbling through difficult times trying to clarify...

The First 3 Minutes of Difficult Conversations Predict the Outcome

The likelihood of a difficult conversation ending in an escalating argument, or finding a reasonable resolution and compromise, all depends on how you start. When there's potential for tension and heightened emotions, research shows what you do in the first 3 minutes...

Take a look at what I’ve written!

How much Rudeness is Tolerated in Your Workplace?

Is unnecessary rudeness tolerated in your workplace? Have you ever been shouted at during a meeting? Repeatedly been ignored, interrupted or criticised by a colleague? Had your opinions or concerns brushed off or dismissed because of your gender, status or work role?...

read more

Tips to Survive Your Family this Christmas!

The pressure of feeling that you need to get everything right for this one day, or that you have to manage a diary full of work, business and family events; catch-ups with friend and relatives; remembering to be mindful of alcohol and calorie consumption, can lead to...

read more