Family Dynamics Start with ‘The Story of Us’

Family Dynamics Start with ‘The Story of Us’

Families often pass their relationship styles from generation to generation, so recognising past patterns can help families choose a better path. Conflict coaching can really help families rebuild trust and cooperation, and steer relationships towards a brighter future. Notice the…

Keeping Your Cool this Christmas!

Keeping Your Cool this Christmas!

The pressures at the end of the year can be overwhelming These pressures can lead to increased stress, heightened emotions and lots of potential for relationship conflicts over the festive period. And then there’s that ONE DAY where you feel…

Could Conflict Coaching Help You Improve Your Relationships?

Could Conflict Coaching Help You Improve Your Relationships?

What is Conflict Coaching? In our increasingly diverse world, with different views, personalities, communication styles and expectations, conflicts are more likely. Conflict coaching is a confidential way to increase your self-awareness, gain insight into the experience of others and develop…

Culture Eats Strategy for Breakfast

Culture Eats Strategy for Breakfast

Every organisational values statement I have ever read includes the words respect, integrity and trust. But if you were to ask staff in many organisations, you might find that those words aren’t in their experience of workplace culture. Good workplace culture requires leadership vigilance and…

Essential Secrets to More Confidence!

Essential Secrets to More Confidence!

Psst: Contrary to popular belief, confidence is not an emotion. I used to think that confidence was feeling cool and sort of, well, unemotional. But confidence is not so much how you feel but how you think about a problem or challenge. Confidence is…

Customer Service Under Duress

Customer Service Under Duress

Creating a culture that is conducive to dealing with difficult and demanding people To create a culture like this, your frontline and legal professionals must be able to deal with stressful situations with the confidence that they can manage emotionally…